Service Request Form – Fitness Exchange

We are experiencing unprecedented service volume due to the impact of COVID-19. We appreciate your patience and remain committed to serving you. Please allow 7 - 10 days for a response.

Our service call fee is $169 and due at the time of service which includes the trip charge* and labor for 1 hour. If a return trip is needed to complete repairs the rate is $99/hr.

If your fitness equipment is beyond repair, we provide a $100 rebate towards the purchase of a new comparable item from one of our stores**.

* Add'l charge may apply for travel outside our typical service of 30 miles from our store locations.

** Rebate good for 30 days.

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