Service Request

Our Fitness Exchange, factory-trained technicians perform professional service and repair consistent with our goal of achieving the highest customer satisfaction rating in the industry.

  • Our service fee is $199 and due at the time of service which includes the trip charge and labor for 1 hour.
  • An additional fee of $99 per hour will be applied for service required after the first hour.
  • If your fitness equipment is beyond repair, we provide a $100 rebate towards the purchase of a new comparable item from one of our stores. Rebate good for 30 days.
  • An additional charge may apply for travel outside our typical service area of 30 miles from our store locations.
  • Additional mileage charges may apply for service provided outside our traditional service area.